“Over the last 12 months I have seen senior leaders who have accepted that they are human beings who make mistakes not ‘I know it all’ leaders. I have seen leaders who accept that they can be challenged by employees at any point in time and who are able to say ‘oh yeah you are correct I didn’t think about that.
I have seen an organization where employees are comfortable to manage up and are learning to listen to each other. When I joined the organization in October 2012 there was a lot of unhappiness in the office corridors, backbiting, rumors etc. Employees did not trust or take HR seriously.
I can safely say that this has changed, employees are much happier, they enjoy coming to work and most importantly we continue to meet our sales targets every month. The intention this year is to train all employees on L.E.T. OR Conflict Resolution. One more interesting observation is that employees who attended Parent Effectiveness Training informed me that they are much happier at home and thus are more productive at work.”
— Faith M., Roche Diagnostics
“Working for one of the largest organizations in the country and being a part of one of the most diverse teams imaginable, L.E.T. has enabled me to build effective teams and deliver truly outstanding results! Without being able to communicate effectively and listen to feedback, growth is hindered, productivity is hampered, relationships suffer, and people generally won’t give more than the minimum expectation. L.E.T. has truly been able to help me see risk where it exists and has given me tools to foster positive working relationships. My organization is a better place because of L.E.T. and the relationships it has helped me nurture and grow!”
— Michael Scharpenberg, Senior Manager, Delivery Operations, Amazon Logistics
“For the first time in my life, I can honestly say that every minute of this course was worthwhile. Most classes have something worth tweaking — not this one. It went above and beyond my expectations. The trainer fostered a supportive, fun and collaborative environment. The materials and structure are perfect. This class is phenomenal!”
— Associate, W.L. Gore & Associates